Senior Operator, Water Network Operations

•    Perm. Full-time role | Based at our Rosslynne Water Treatment Plant in Gisborne
•    Ensure reliable, safe and efficient delivery of water services
•    Salary: $107,992 + 12% super + phone allowance + tool of trade vehicle

About Greater Western Water
We’re water… and more.
GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits
•    Gender neutral, 16-week parental leave available from commencement
•    Monthly work life balance day off to treat yourself (if full-time)
•    Free onsite parking (subject to availability)
•    Free income protection and salary continuance insurance
•    Access to corporate health insurance deals with major providers
•    Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity 
As the Senior Operator, you’ll coordinate and oversee daily operations across our water systems — ensuring customers receive safe, reliable, and uninterrupted water services.
You’ll lead site activities, mentor operators, manage contractors, and drive continuous improvement across the network. This is a hands-on leadership role where your operational knowledge and problem-solving skills will make a direct impact on community outcomes and environmental performance.

Responsibilities
•    Plan, schedule and coordinate daily operational activities and resources across the water network.
•    Monitor system performance using SCADA, IoT and field data to identify and resolve faults or performance issues.
•    Lead and mentor operators and contractors, ensuring safety and compliance across all works.
•    Deliver operational programs including chemical deliveries, maintenance coordination, asset outages and emergency response.
•    Maintain compliance with licence, water quality, and safety standards (HSEQ, ISO, HACCP).
•    Identify and implement improvement initiatives to enhance reliability, efficiency, and safety.
•    Support customer and stakeholder engagement, ensuring effective communication on operational activities.

Skills & Experience
•    Certificate III in Water Operations (or equivalent experience).
•    Proven experience operating and maintaining water, wastewater, or recycled water infrastructure.
•    Strong understanding of operational systems (SCADA, IMS, HACCP, water quality management).
•    Demonstrated leadership skills – mentoring team members and coordinating site activities.
•    Sound safety knowledge, situational awareness, and ability to manage operational risks.
•    Digital literacy and ability to interpret performance data and trends.
•    Valid driver’s licence and ability to participate in after-hours and on-call rosters.

See yourself thrive
Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.  

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.
Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.

Don’t delay your application, include your resume, and cover letter (no more than 1 page), shortlisting will commence early!

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.

Please note: this role has been classified as a Critical Worker under the Security of Critical Infrastructure (SOCI) Act and GWW’s Critical Infrastructure Risk Management Program. As such, the successful candidate will also be required to undergo additional security clearance checks in line with legislative obligations.

Applications close: Wednesday, 5 November 2025.