Senior Cloud & Systems Administrator

• Permanent Full Time
• $128k + super
• Footscray Location | hybrid

About Greater Western Water

We’re water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits

• We embrace flexibility and connection with a balance of on-site and WFH
• Free onsite parking (subject to availability)
• Gender neutral, 16-week parental leave available from commencement
• Monthly work life balance day off to treat yourself (if full-time)
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity

The Senior Cloud & Systems Administrator is responsible for supporting and maintaining GWW’s cloud and on-premises infrastructure across primarily Windows environments, including IT, OT, and SCADA systems. Reporting to the Team Leader, Server & Cloud Platforms, the role ensures the security, availability, and reliability of GWW’s technology services, collaborating with internal stakeholders, partners, and vendors. The position also provides guidance and mentorship to junior team members while contributing to the ongoing optimisation of GWW’s core infrastructure.

Responsibilities

• Monitor, maintain, and optimise GWW’s server, storage, and computing resources across all sites, ensuring performance, availability, and security through proactive maintenance and patching.
• Administer and secure enterprise identity and access management systems (e.g. Active Directory), including privileged access controls and system authorisation tools.
• Provide advanced technical support and escalation for complex infrastructure and application issues, collaborating with vendors and third-party providers to resolve problems and optimise outcomes.
• Maintain system documentation, perform capacity planning and disaster recovery activities, and continuously improve operational processes and end-user experiences.
• Manage the health, performance, and security of GWW’s cloud environments, including Azure and Microsoft 365, ensuring proper access controls and system integrity.
• Optimise cloud resources and costs through performance monitoring, licence management, and automation using Microsoft frameworks and scripting tools.
• Maintain and support cloud applications, documentation, and operational processes to enhance efficiency and service delivery.

Skills & Experience

• Strong experience managing Azure, Windows Server, Microsoft 365, VMware, and Azure Virtual Desktop environments.
• Advanced skills in troubleshooting, incident management, and enterprise-level Microsoft services, including Active Directory, DNS, DHCP, Group Policy, and server patching.
• Proficient in automation and configuration management using PowerShell and Microsoft frameworks.
• Solid understanding of networking, web application, redundancy, and cloud computing concepts (IaaS, PaaS, SaaS).
• Knowledge of ITIL and continuous improvement methodologies, with experience applying BPMN 2.0 standards.
• Effective collaborator and communicator, skilled in working with external partners and developing efficient, cost-effective technology solutions.

See yourself thrive

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.  

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.

Don’t delay your application, include your resume, and cover letter (no more than 1 page), shortlisting will commence early!

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.

Applications close: Sunday, 30 November