Technical Lead, Appian

• Fixed-term until 1st June 2027- full time; Flexibility to WFH & the Footscray office
• Close to the Footscray train station & on-site parking (subject to availability)
• Great benefits - free income protection & life insurance & discounted health insurance options.

About Greater Western Water

We’re water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits

• We embrace flexibility and connection with a balance of on-site and WFH.
• Free onsite parking (subject to availability)
• Gender neutral, 16-week parental leave available from commencement
• Monthly work life balance day off to treat yourself (if full-time)
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity

The Technical Lead plays a key role in the organisation and works closely with both the Path Out Program and Automation Team, focused on developing automation solutions that solve operational business problems. The role provides technical leadership across Path Out initiatives, ensuring solutions are robust, scalable, and aligned with cloud platform architecture and standards while delivering ongoing business value. You will provide guidance to delivery teams to achieve high-quality, maintainable automation solutions, whilst also supporting the Automation Team in scaling our platforms and enhancing their value to the organisation.  The role promotes a user-centered approach, ensuring tailored design, consistent and compliant outcomes, and strong advocacy for business needs.

Responsibilities

• Design, develop, and maintain complex applications using Appian.
• Build and enhance SAIL Interfaces, Process Models, Records, Reports, Sites, and Expression Rules.
• Develop reusable components and follow Appian development best practices.
• Design and implement integrations with external systems using REST APIs, SOAP services, and web services.
• Develop and optimize database queries, views, stored procedures, functions, triggers and data models.
• Troubleshoot and resolve application defects, performance issues, and production incidents.
• Collaborate with development teams during design and implementation.
• Support application deployments and release activities across environments.
• Create and maintain technical documentation.
• Participate in sprint activities.
• Provide technical guidance to the peer developers on Appian development.

Skills & Experience

• Demonstrated expertise in leading development activity within automation and digital initiatives, with the ability to align outcomes to strategic business objectives.
• Proven capability in designing and building scalable, maintainable solutions, applying best practice design standards, governance, and risk management.
• Excellent stakeholder engagement and influencing skills, with the ability to build trusted relationships across business and technology teams.
• Technical experience
  • Appian - essential
  • UiPath – desired
  • Agile/ Scrum development methodologies – desired

• • Expertise in SAIL, Process Models, Records (including service backed records), Reports, Sites, Portals, Expression Rules and Decision Rules.
  • Proficient knowledge of Appian Data Fabric, Record Types, and Appian best practices.
  • Expertise with Appian integrations using REST, SOAP, Connected Systems, and Web APIs coupled with, practical experience with Appian deployments, package management, and environment migrations.
  • Proven experience in SQL (particularly MS SQL SERVER Database) for database design, query optimisation, writing stored procedures, functions, indexes and triggers.
  • Experience with JSON, XML, API authentication and OAuth.
  • Good knowledge of Appian security, groups, roles, and authorisation models.
  • Proficient in troubleshooting Appian application performance, memory-related issues and troubleshoot deadlock related issues.
  • Proficient debugging, analytical, and problem-solving skills.

Note: This role includes participation in a 24/7 on-call roster, operating on two weeks on, two weeks off rotation, compensation provided.

See yourself thrive!

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.  

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.

Don’t delay your application, include your resume, and cover letter (no more than 1 page), shortlisting will commence early!

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.

Applications close: Sunday 12, July