Lead, Solution Architect

• Permanent Full Time
• From $165k package
• Footscray location | hybrid

About Greater Western Water

We’re water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits

• We embrace flexibility and connection with a balance of on-site and WFH
• Free onsite parking (subject to availability)
• Gender neutral, 16-week parental leave available from commencement
• Monthly work life balance day off to treat yourself (if full-time)
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity

The Lead, Solution Architect will be responsible for guiding solution architecture across the technology portfolio as part of the Technology, Planning and Portfolio team, reporting to the Manager, Architecture Practice. The role provides strategic and technical direction for the Customer Care and Billing (CCS) platform, including Oracle Utilities CCS, ensuring solutions align with GWW’s business objectives, standards, and best practices. Key duties include leading architecture forums such as the Architecture Review Group and Enterprise Architecture Design Authority, driving efficiency and value across initiatives, and overseeing timely, cost-effective delivery of Solution Architecture artefacts through managing architects, service providers, and contingent resources.

Responsibilities

• Provide expert guidance and strategic direction for solution architecture across the technology portfolio, including the Customer Care and Billing (CCS) platform and Oracle Utilities CCS.
• Ensure technology solutions meet GWW business objectives, technical standards, and best practices while leading key architecture forums to maintain compliance and reduce operational risks.
• Oversee the timely, budget-aligned delivery of Solution Architecture artefacts through managing architects, service providers, and contingent resources.
• Drive and guide solution architecture across GWW projects, ensuring CCS integration with enterprise platforms, alignment with strategic roadmaps and enterprise architecture, delivery of quality artefacts, and effective management of technology risks.
• Lead and participate in key architecture governance forums, ensuring solution architectures comply with GWW standards, supporting enterprise approvals, and reviewing post-implementation outcomes.
• Engage with stakeholders and provide architectural input and oversight for IT PMO projects, ensuring timely responses and effective communication.

Skills & Experience

• Bachelors or Masters degree in computer science, Information Technology, Engineering, or a related field.
• Extensive expertise in solution architecture, design methodologies, and enterprise, systems, integration, and security architecture standards and frameworks.
• Strong understanding of regulatory and compliance requirements in the water utility sector strongly regarded.
• Experience leading solution architecture initiatives and managing architectural practices in large, complex organisations.
• Skilled in evaluating emerging technologies and managing relationships with vendors, consultants, IT teams, and stakeholders.
• TOGAF & ITIL certifications (desired)

See yourself thrive

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.  

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.

Don’t delay your application, include your resume, and cover letter (no more than 1 page), shortlisting will commence early!

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.

Applications close: Thursday 9 October