Business Systems Analyst

• $125k + 12% super. Flexibility to WFH & the Footscray/ Sunbury office
• Permanent role working with a supportive team
• Develop your expertise in both IT and business analysis, be an asset to the Enterprise!

About Greater Western Water

We’re water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits

• We embrace flexibility and connection with a balance of on-site and WFH.
• Free onsite parking (subject to availability)
• Gender neutral, 16-week parental leave available from commencement
• Monthly work life balance day off to treat yourself (if full-time)
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity

We now have this great opportunity available!

Day-to-day you will be working with our HSEQ management system – The Bridge - and administer and manage the corporate document management system – SharePoint & Teams.  As the support of the HSEQ systems you will gain exposure across the enterprise and be an invaluable member of the team providing solutions to problems, improvements, and enhancements.   

Working together with SME, IT Leadership Team, Project Managers, Architects and our managed service provider, you will leverage your IT expertise to uncover business needs, translate them into actionable IT requirements, and deliver solutions that drive positive business outcomes.  Working in a team you will also pitch in to assist with the administration and maintenance of enterprise products such as Atlassian, Project Time Allocation, Kronos, Promaster, Mor4Apps, DocuSign and Linksafe.

Responsibilities

• Seek opportunities for change and solutions for business improvement.
• Consult key leaders within the business and ensure information documentation, analysis and recommended improvements are provided to generate the expected efficiencies.
• Act as a conduit between the business and IT to facilitate work requests, projects and to address escalation requests.
• Support the transition to IT operation / business service teams - ensure all handover documentation & procedures are covered for transition to production.
• Collaborate with technical and business teams to manage system updates and changes including testing and user roll out activities as required.

Skills & Experience

• Experience in a similar role with knowledge of business processes in the areas of Risk, Audit, Incident and Audit management is desirable.
• Experience with business analysis software tools including but not limited to MS Project, JIRA, Visio, Confluence, MS Office (PowerPoint, Excel).
• Confident analytical and problem-solving skills.
• Customer centric approach with effective communication negotiation and influencing skills combined with the ability to think strategically.
• Technical ability to search and navigate data sources and database structures and experience working in small agile teams and working knowledge of scrum, Kanban or other iterative practices

See yourself thrive!

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.  

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply!

The successful candidate will be required to complete pre-employment checks, including reference checks, a national police check, and verification of working rights in Australia.

Applications close: Monday 25, August